Privacy Policy

Last updated: August 21, 2025

Arthur Uberti Rolim ("we", "our", or "us") operates the Where's My Booking mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Country of residence

Travel Booking Data

Our Service processes and stores travel booking information that you upload or forward to the app's Gmail mailbox, including but not limited to:

  • Flight details
  • Hotel reservations
  • Transportation bookings
  • Event tickets
  • Other travel-related documents

Usage Data

We may also collect information that your device sends whenever you use our Service ("Usage Data"). This Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), device type, operating system, the features of our Service that you use, the time and date of your usage, unique device identifiers, and other diagnostic data.

Use of Data

Arthur Uberti Rolim uses the collected data for various purposes:

  • To provide and maintain our Service
  • To process and organize your travel bookings using AI technology (OpenAI's API)
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To develop business strategies for improving conversion and marketing efforts

Data Storage and Processing

Supabase

We use Supabase to store and process your data. Supabase is a cloud-hosted database and authentication service. By using our Service, you consent to the processing of your data by Supabase in accordance with their privacy policy, which can be found at: https://supabase.com/privacy

OpenAI API

Our Service uses OpenAI's API to process and extract information from your travel documents and images. This processing helps organize your booking information in a cohesive format. OpenAI's privacy policy can be found at: https://openai.com/privacy

Analytics

PostHog

We use PostHog to analyze the usage of our Service. PostHog is an open-source analytics platform that helps us understand how you use the app, which features are most popular, and how we can improve your experience. The information collected by PostHog includes usage data and interactions within the app but does not include any personal financial data or sensitive travel information. PostHog's privacy policy can be found at: https://posthog.com/privacy

Google Analytics (Future)

We may implement Google Analytics in the future to further analyze app usage and improve user experience. Any implementation will be updated in this Privacy Policy. Google Analytics' privacy policy can be found at: https://policies.google.com/privacy

Data Sharing

We do not share, sell, or otherwise disclose your personal information to third parties, except as described in this Privacy Policy or as required by law. Your travel booking data and personal information remain confidential and are used solely for the purposes outlined above.

Security of Data

The security of your data is important to us, and we take many measures, precautions and best practices in order to enforce that security, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data Retention

We retain your personal information and travel booking data for as long as you maintain an account with us or as needed to provide you with our Service. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy,
please contact us by email: privacy@whereismybooking.com